Shipping policy

Shipping Policy

At PETSOPIA, we are committed to delivering your orders safely and efficiently. Please review our shipping policy to understand our order processing, delivery timelines, and shipping procedures.

1. Order Processing Time

Orders are typically processed within 1–3 business days.
Orders are not processed on weekends or public holidays.
During sales, holidays, or high-demand periods, processing may take additional time.
Once your order has been shipped, you will receive a shipping confirmation email with tracking details, where available.

2. Shipping Destinations

We currently offer shipping throughout the United States, including eligible residential and business addresses.

Shipping availability may vary for certain locations, remote areas, and restricted destinations.

3. Shipping And Delivery Times

Standard Shipping: Estimated 5–7 business days after dispatch.

4. Order Tracking

Once your order has been dispatched, tracking information will be provided by email when available. Please allow 24–72 hours for tracking updates to appear.

If your tracking information has not updated for an extended period, contact our customer support team for assistance.